Despite the fact that the output file is written correctly, there's possibly something wrong with the batch file, which might be one of the following:
As for identifying the exact cause, this requires some understanding of batch programming, handling error levels, as well as using redirection (piping) to capture output/error output of certain commands into a text file.
Some more information and suggestions regarding this issue can be found in http://www.tersus.com/#Id=1039.
Regards,
David
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